Installation and commissioning
Register the site, equipment, components, serial numbers, installation evidence and initial coverage source.
Use cases
For teams that continue to support what they install.
EquipSpan is built around a recognisable business model: identifiable equipment remains at customer locations, while the installation or service company remains responsible for its after-sales history.
Three practical examples
Different equipment. The same continuity problem.
These examples show how the same product applies to different technical teams; they are not separate editions or applications.
For HVAC service teams
Keep every supported HVAC unit connected to its service history.
For small HVAC, refrigeration and heat-pump businesses that install equipment and continue supporting it at customer sites.
Open the detailed use case →For generator and UPS teamsKnow the generator, its site and its history before the next visit.
For small installation and service teams that support generators, UPS systems and related equipment after handover.
Open the detailed use case →For commercial kitchen serviceGive every supported kitchen unit a service history tied to its site.
For small teams that install or service identifiable commercial kitchen and refrigeration equipment at customer locations.
Open the detailed use case →Common operating patterns
Use EquipSpan when the history matters after handover.
Corrective after-sales service
Receive a fault, decide whether a visit is required, carry out the work and preserve the evidence.
Recurring maintenance
Plan recurring work, see due and overdue units, record completion and calculate the next occurrence.
Warranty or supplier recovery
Keep the customer repair and supplier recovery connected while closing each process separately.
Multi-location customers
Navigate from the customer to each installation location and the exact units supported there.
Knowledge handover
Give a manager or technician the same up-to-date record when the person who remembers the installation is unavailable.
A quick fit test
EquipSpan is likely useful when these statements are familiar.
- A serial number often starts a search across photographs, folders and old invoices.
- The office needs to know what a technician previously found before preparing the next action.
- Equipment may have components, several documents and more than one coverage source.
- A repair can finish while a supplier claim or customer decision remains open.
- The business needs evidence and reports, but does not want to replace its accounting or dispatch system.
Does this fit your operation?
Try EquipSpan with your own installed base.
The complete 21-day trial requires no card. Load the removable sample data or begin with one real customer, location and installed unit.