Installed base
Customers, installation locations, equipment, components, serial numbers, documents and photographs in one navigable structure.
Product features
The installed unit stays at the centre of the work.
EquipSpan connects the long-lived equipment record with the requests, decisions, visits, evidence and commercial follow-up that happen around it.
- Desktop and mobile PWA
- Optional sample workspace
- All features in every plan
An equipment-first record
Give the next person the context, not another search task.
EquipSpan keeps the practical identity of the installed unit together with the work that has already happened and the action that remains. The result is a record people can understand before they call, travel or make a commercial decision.
Start with the information you have. Add evidence, components and history only when they make the record more useful.
One shared operational record
Start with the physical unit and retain the context the next piece of work needs.
The equipment record brings together the information that is otherwise scattered across photographs, spreadsheets, email and closed job notes.
- Customer, site, manufacturer, model and serial number
- Components, documents and supporting photographs
- Recorded coverage and the team’s documented assessment
- Requests, visits, findings and previous decisions
- A visible next action while the case remains open
Eight connected product areas
Practical structure for real after-sales work—without an ERP implementation.
Every area is part of the working application and shares the same customer, location, equipment and activity context.
Coverage and history
Manual coverage records, source evidence, revisions, service requests, visits and decisions preserved on the equipment timeline.
Requests and follow-up
Internal requests or secure customer intake, priority, responsibility, next action, target date and a separate treatment log.
Field execution
Optional visits, mobile preparation, checklists, contextual photographs, notes, signatures and regional PDF service reports.
Maintenance
Recurring maintenance plans, due and overdue views, reminders, completion history and the next calculated occurrence.
Commercial follow-up
Itemised proposals, proposal PDFs, supplier claims, expected and actual amounts and a clear financial outcome.
Reports and evidence
Equipment and maintenance CSV reports, individual evidence ZIP packages and SHA-256 manifests for exported files.
Team workspace
Owner, manager and technician access, invitations, activity history, global search, onboarding and optional sample data.
Documents configured for your business
Your regional settings also apply to PDFs and exports.
Dates, timezones, currencies, numeric separators, tax labels and A4 or Letter paper are workspace settings. Proposal and visit PDFs use those choices rather than assuming that every business using English follows the same conventions.
Product boundaries
EquipSpan stays useful by maintaining a clear scope.
It records operational facts and human decisions. It does not provide automatic legal, safety, accounting or compliance conclusions.
Included in the workspace
- Customer equipment and service continuity
- Manual coverage assessments and supporting evidence
- Basic scheduling and assigned field work
- Proposals, claims and lightweight financial follow-up
- Reports, exports and evidence packages
Outside the product scope
- Fiscal invoicing and accounting ledgers
- Advanced dispatch, route optimisation and payroll
- Automatic legal warranty determinations
- Complete inventory, warehouse and production control
- Enterprise CMMS, RMA or compliance certification
Product scope
Understand exactly where EquipSpan fits.
Use the detailed product-scope pages to confirm what the workspace covers and which operational systems remain separate.
What EquipSpan does
See the records, workflows and handovers that EquipSpan keeps connected around an installed unit.
Read the detailed scope →What EquipSpan deliberately leaves out
Review the boundary between equipment continuity and a full field-service, ERP, accounting or inventory suite.
Read the detailed scope →Practical next steps
Continue with the record that matches your problem.
These resources explain the three most common starting points without sending every visitor through the same navigation path.
Customer equipment service history
See the past work and evidence before the next decision.
Equipment warranty claim tracking
Supplier warranty recovery stays visible through evidence, responses and actual recovery after the repair.
Installed equipment management
Keep each supported unit, site, documents and next action connected.
Does this fit your operation?
Try EquipSpan with your own installed base.
The complete 21-day trial requires no card. Load the removable sample data or begin with one real customer, location and installed unit.