One record for the installed unit
Connect the customer, site, serial and operating context around one physical unit.
Product video
See the installed equipment record stay connected.
In under two minutes, follow the connected equipment story from the installed unit and service history through evidence, maintenance, coverage review and supplier follow-up.
Product video
A concise view of the equipment-first workflow.
EquipSpan keeps the record around the long-lived physical unit, so office and field teams can pick up the same case with its context intact.
A service history that keeps growing
Visits, findings and outcomes add to the same story instead of disappearing into closed jobs.
Evidence where it is needed
Keep photographs, documents and supporting material close to the equipment they describe.
Narrated transcript
Narrated transcript
This transcript matches the spoken narration in the video. No text is overlaid on the imagery.
- 1One record for the installed unit
EquipSpan gives each installed unit its own record, connecting the customer, location, serial number and operating context to the equipment.
- 2A service history that keeps growing
As work continues, service requests, visits, findings and outcomes build one usable service history instead of a trail of disconnected closed jobs.
- 3Evidence where it is needed
Keep photographs, documents and supporting evidence next to the equipment they describe, ready whenever the next person needs the full context.
- 4The next action stays visible
Plan maintenance and follow-up with the next action in clear view, whether the work happens in the office or at the customer site.
- 5Coverage reviewed with its sources
Review coverage against the source documents and record the team's assessment. EquipSpan supports the process; decisions remain with people.
- 6Follow supplier recovery to its conclusion
After the repair, keep supplier claims and recovery follow-up connected to the same record.
- 7One workspace across devices
Office and field teams work with the same shared context on every device. Start your 21-day trial at equipspan.com.
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Start with one customer, one location and one installed unit.
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