Transcript
00:00 · Installed equipment, scattered context
A customer calls about a unit you installed years ago. The serial number is in a photo. The last repair is in an email. What should happen next? EquipSpan connects installed equipment and after-sales work for small installation and maintenance businesses. From heating and cooling to generators and commercial kitchens, everyone works with the same context.
00:27 · One record for every unit
Give every unit a lasting record: customer, site, model, serial number and components, with documents and photographs close at hand.
00:38 · History and handovers
See previous requests, visits, findings and decisions before the next job. Each intervention adds to the same equipment history, ready for whoever takes over.
00:50 · The next action, office and field
Make the next action clear. Record calls or remote work, and schedule a visit when needed. On site, capture checks, photographs and the service report from your phone.
01:05 · Recurring maintenance
Keep recurring maintenance visible, with due dates and follow-up linked to the equipment. Know what needs attention before it slips.
01:16 · Coverage and supplier claims
Review warranty or contract documents and record your assessment. Track supplier claims and recovery alongside the repair. Your team stays in control of the decisions.
01:30 · Start your free trial
Try EquipSpan free for twenty-one days, with all features included and no card required. Start with one customer, one site and one installed unit at EquipSpan dot com.