1
00:00:00,450 --> 00:00:03,399
A customer calls about a unit you
installed years ago.

2
00:00:04,150 --> 00:00:06,159
The serial number is in a photo.

3
00:00:06,908 --> 00:00:08,981
The last repair is in an email.

4
00:00:09,730 --> 00:00:11,146
What should happen next?

5
00:00:13,450 --> 00:00:16,655
EquipSpan connects installed equipment and
after-sales work

6
00:00:16,685 --> 00:00:19,415
for small installation and maintenance
businesses.

7
00:00:20,165 --> 00:00:23,385
From heating and cooling to generators and
commercial kitchens,

8
00:00:23,464 --> 00:00:25,705
everyone works with the same context.

9
00:00:27,658 --> 00:00:29,615
Give every unit a lasting record:

10
00:00:29,669 --> 00:00:33,494
customer, site, model, serial number and
components,

11
00:00:33,560 --> 00:00:36,291
with documents and photographs close at
hand.

12
00:00:38,658 --> 00:00:42,133
See previous requests, visits, findings
and decisions

13
00:00:42,163 --> 00:00:43,476
before the next job.

14
00:00:44,227 --> 00:00:46,790
Each intervention adds to the same
equipment history,

15
00:00:46,843 --> 00:00:48,478
ready for whoever takes over.

16
00:00:50,658 --> 00:00:52,396
Make the next action clear.

17
00:00:53,147 --> 00:00:55,130
Record calls or remote work,

18
00:00:55,209 --> 00:00:56,960
and schedule a visit when needed.

19
00:00:57,709 --> 00:01:00,411
On site, capture checks, photographs

20
00:01:00,441 --> 00:01:02,385
and the service report from your phone.

21
00:01:05,658 --> 00:01:07,499
Keep recurring maintenance visible,

22
00:01:07,553 --> 00:01:10,077
with due dates and follow-up linked to the
equipment.

23
00:01:10,827 --> 00:01:13,274
Know what needs attention before it slips.

24
00:01:16,658 --> 00:01:18,780
Review warranty or contract documents

25
00:01:18,810 --> 00:01:20,316
and record your assessment.

26
00:01:21,067 --> 00:01:24,248
Track supplier claims and recovery
alongside the repair.

27
00:01:24,997 --> 00:01:27,637
Your team stays in control of the
decisions.

28
00:01:30,658 --> 00:01:33,298
Try EquipSpan free for twenty-one days,

29
00:01:33,377 --> 00:01:36,301
with all features included and no card
required.

30
00:01:37,052 --> 00:01:40,617
Start with one customer, one site and one
installed unit

31
00:01:40,647 --> 00:01:42,153
at EquipSpan dot com.